experience something unique today!

Hello, and thanks for asking! KooB, which is ‘book’ spelt backwards (see what we did there?), is a delightfully helpful online travel portal. And a jolly pretty one at that!

By riffling through our ever-expanding inventory - which includes hotel accommodation, car hire, spa treats, local attractions, events, restaurants, bars and clubs – local residents and globe-trotters alike can create and book a unique, inspiring leisure itinerary.

Part of the EmiratesOne Group of Companies, KooB HQ is located in sunny Dubai, United Arab Emirates. But because the world is such a big, exciting place, we also have regional offices in other key cities around the world – London, New York and Sydney, for instance.

Acorn…mighty oak tree. The thing is we all have to start somewhere. We might only have a modest city listing at the moment, but we have global expansion plans in place.

Furthermore, the secret to our success lies in our attention to detail; we take the time to develop an intimate understanding of our cities, regions and countries so that we can offer tiptop service. Never fear, we are on the case, and will be adding exciting new cities very, very soon!

As KooB is an online channel, and our booking process is easy-peasy, you won’t need to call. And by keeping things online, we save energy and resources and, as such, pass the best possible rates along to you, dear reader. Our price, availability and event details are accurate and up-to-the-minute, and you get instant confirmation on all bookings.

As soon as you make a reservation through KooB with one of our fabulous suppliers, we will send you a confirmation email with all your juicy reservation details. Said supplier will then be in touch, via the contact details you have provided, to arrange payment and re-confirm your booking.

Each case is different. For the most part, KooB is not responsible for collecting payments from you – the KooB partner you have chosen will be in touch to do this. For further information, please refer to the supplier’s specific terms and conditions at the time of booking.

On confirmation, we will provide you with the contact details for the hotel or supplier particular to your reservation. This means that if you have any specific questions or queries you can contact them directly, thereby cutting out the middle man and making your life just that little bit simpler. Hurrah!

KooB Hospitality is the serviced accommodation arm of the business and currently only operates in the UAE.

The KooB Hospitality collection includes all manner of digs and dwellings, from family villas to apartments and crash-pads. We manage and maintain a fair proportion of our serviced accommodation, but some places are managed independently.

Click here to visit the KooB Hospitality website.

If you find that you’re having a spot of bother with the website or come across an error, the lovely people in technical support will be happy to help you! You can email them on technicalsupport@koobonline.com.

Wonderful… we would love to hear it - warts and all! Click here for our online customer satisfaction survey. Once you have made a reservation with us, and have tried and tested our website and service, we will also send you a survey to gather your thoughts.

Whether you’re in the business of hotels, hospitality, leisure, travel, tourism, events or utterly unique experiences, we would love to hear from you! We have a plethora of package and pricing options ready and waiting. Click here to enquire about becoming a KooB Partner.

KooB has asked each of its partner accommodation properties to self assess their accessibility for customers with additional needs. These are a guideline to assist you with selecting a property that best suits your needs. As you complete you booking, there is an option for you to mention any special requirements to the property. There are 5 options available for each property:

1. Public areas and bedrooms not accessible - even with assistance
2. More than half public areas and some bedrooms accessible with assistance (formal accessibility training for all hotel staff)
3. All public areas and most bedrooms are accessible with some assistance (accessible bedroom(s) available & formal accessibility training for all hotel staff)
4. All public areas and most bedrooms fully accessible (hearing loops, accessible bedrooms available & formal accessibility training for all hotel staff)
5. All public areas and all bedrooms fully accessible (Braille menus, hearing loops, accessible bedrooms available & formal accessibility training for all hotel staff)